Get answers about your Updates account, privacy, security, uploads and communities. If you cannot find what you need below, our support team is available around the clock.
Update your name, photo, cover image, contact details and privacy settings at any time from the Settings page.
Control who can message you, see your posts and find you in search. Two-factor options help keep your account safe.
Report any post, comment or profile that breaks our community standards. Reports are reviewed by our moderation team.
Read the content policy and user agreement that keep Updates a respectful place for everyone.
Open the login page and choose the forgotten password option. We will email you a secure link to set a new password.
Go to Settings, then Close Account. You can also contact support and we will remove your data in line with our privacy policy.
Use the options menu on any post or profile and select Report. Our moderation team reviews every report within 24 hours.
Uploads usually fail because of an unsupported file type or a slow connection. Check the format and size limits, then try again.